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Quick access to the most commonly needed resources and guides.
Getting started guide
New to TurraTech? Learn how to set up your account, integrate the API, and process your first payment.
Read guide →API reference
Complete API documentation with endpoints, request/response examples, and authentication details.
View API docs →Webhooks setup
Configure webhooks to receive real-time notifications about payment events and updates.
Configure webhooks →Test environment
Use our sandbox to test integrations without processing real transactions or charges.
Access sandbox →Security & compliance
Learn about our security practices, PCI compliance, and how we protect your data.
View security info →Pricing & fees
Transparent pricing information including transaction fees, monthly costs, and volume discounts.
View pricing →Frequently asked questions
Quick answers to common questions about TurraTech.
How long does it take to get set up?
Most businesses can complete integration and start accepting payments within 1-2 days. Our straightforward API and comprehensive documentation make it easy to get started. If you need help, our support team is available to assist with integration.
What payment methods do you support?
We support all major credit and debit cards (Visa, Mastercard, American Express), digital wallets (Apple Pay, Google Pay), bank transfers, and various local payment methods. Check our coverage page for a full list of supported methods by region.
How long do settlements take?
Standard settlement is within 2 business days for most UK transactions. We also offer next-day and same-day settlement options for eligible businesses. International settlements may take 3-5 business days depending on the destination.
Is there a monthly fee?
Our Starter plan has no monthly fee—you only pay per transaction. Growth and Enterprise plans have monthly fees but offer lower transaction rates and additional features. Visit our pricing page for full details.
How do I contact support?
You can reach our support team via live chat (24/7 for urgent issues), email at [email protected] (24-hour response), or phone at +44 1902 674255 (Mon-Fri, 9am-6pm GMT). Enterprise customers also have access to a dedicated account manager.
Platform status & uptime
We maintain 99.99% uptime across our payment infrastructure. Check current system status and subscribe to updates.
99.99%
Uptime last 90 days
45ms
Average API response
0
Incidents this month
24/7
Monitoring coverage
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